QUICKjump Free Fall Device FAQs

Below are answers to the most frequently asked questions concerning the QUICKjump. If you can't find the answer you need, please email us with your question and we'll answer it for you.

Scroll down to see all the FAQ categories, and click on the question to to access an answer.


Benefits

How does QUICKjump compare to other free fall devices?


Installation

Does the QUICKjump require any precautions at the landing site?

What are some ways the QUICKjump Free Fall Device can be mounted?

What is the mounting height of the QUICKjump?

Where can I use the QUICKjump Free Fall Device?


Operation

What are the rider requirements for the QUICKjump Free Fall Device?


Maintenance

How Do I log my QUICKjump Inspections?

How often does the QUICKjump need to be recertified?

How do I send in the QUICKjump Free Fall Device for annual recertification?

What are the servicing requirements and operational costs for the QUICKjump?

When should I replace the webbing on the QUICKjump?

What is the warranty on the QUICKjump?

How does QUICKjump compare to other free fall devices?

The QUICKjump Free Fall Device gives riders the sensation of a "free fall" while comfortably lowering them to the ground. It employs our eddy current magnetic braking technology to provide many benefits to operators and riders:

  • True free fall feeling: Our magnetic braking technology has been adapted to allow an initial rapid descent, giving the rider a true stomach-flipping thrill. Other systems require a relatively long ramp up period to get to peak speed and lack a true "free fall experience."
  • Consistently fun descent: The self-regulating braking system has minimal variation in the descent rate of a child (at 16 kg / 35 lb min.) and an adult (at 130 kg / 285 lb max).
  • Simple to install and easy to relocate: Compact modular unit designed to be hung from a top anchor. The QUICKjump can be moved easily to various locations. The only limitation is your imagination.
  • High throughput at a low cost: The QUICKjump is a great revenue-generating attraction. It retracts quickly and smoothly, allowing for more throughput than other free fall devices. Maximum throughput on the standard QUICKjump is 1 person every 40 seconds, or 90 people per hour. It is also much more affordable to own, operate and maintain, providing a high ROI relative to the competition. You can earn back the purchase price in as little as a few hours of operation.
  • Reliability with no sacrificial wear parts: Non-contacting magnetic technology with a reliable self-regulating backup system.
  • Easy to maintain: Other than regular self-inspection, the QUICKjump only requires an affordable annual recertification. Webbing is durable and field replaceable. Other devices require cycle counts, spring replacement and costly maintenance.


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Does the QUICKjump require any precautions at the landing site?

A fall attenuation surface must be used and centered below the landing point of the device, extending a minimum of 5 feet in all directions. The surface must have the equivalent absorption of a 4 in thick reinforced foam crash pad. A larger surface may be required in windy conditions. The Head Rush Landing Pad meets the above requirements and can be purchased at the Head Rush Technologies Store. Refer to the QUICKjump Free Fall Device Operator Manual for more details.


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What are some ways the QUICKjump Free Fall Device can be mounted?

The QUICKjump can be installed in a wide variety of configurations, including a "leap of faith." The galley below offers some ideas, but the options are endless. Refer to the Operator Manual for complete installation instructions and load requirements.


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What is the mounting height of the QUICKjump?

The QUICKjump Free Fall Device has a maximum mounting height of 12.5 m (41 ft) and a minimum mounting height of 8m (26 ft). Refer to the QUICKjump Free Fall Device Operator Manual for more details, including minimum and maximum mounting heights for all of the devices in the QUICKjump family of devices.


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Where can I use the QUICKjump Free Fall Device?

The QUICKjump can be used anywhere you need an exciting attraction with a high throughput and low operating cost. Ideal locations include amusement parks, resorts, adventure parks, zip line tours, ropes courses, malls, mobile attractions and more. The QUICKjump can be installed in a wide variety of configurations, including a "leap of faith." The options are endless. Refer to the Operator Manual for complete installation instructions and load requirements.


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What are the rider requirements for the QUICKjump Free Fall Device?

The QUICKjump Free Fall Device should not be used by anyone that is/has:

  • Weight over 130 kg (285 lb)
  • Weight under 20 kg (44 lbs)
  • Pregnant
  • Any type of heart condition or heart-related issues
  • Any type of spinal injury or weak spine condition

If you have any physical or medical conditions that may affect your ability to ride, consult a medical professional prior to participation. Refer to the QUICKjump Free Fall Device Operator Manual for more details.


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How Do I log my QUICKjump Inspections?

Your QUICKjump Free Fall Device should be inspected before each use, weekly, bi-annually, and then undergo an annual recertification. Use the Head Rush Tech Inspection Logs (you can download log forms here) to record your Weekly Inspections and your Six Month Inspections. Please refer to the Operator Manual for complete inspection, maintenance and servicing requirements.


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How often does the QUICKjump need to be recertified?

The QUICKjump Free Fall Device requires an annual recertification in order to ensure proper operation of the unit and to maintain the warranty on the device. Additional fees may apply for non-warranty parts, including webbing and side covers. Recertification should be ordered and paid for prior to sending in your units. Click here for a list of Authorized Service Centers. You can also click here to order your recertification online directly from Head Rush (for customers in the USA).


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How do I send in the QUICKjump Free Fall Device for annual recertification?

Returning the QUICKjump for recertification is simple. USA customers may order recertification online and return the QUICKjump in its original box per the online instructions found here. International customers may return the QUICKjump to any Authorized Head Rush Technologies Service Center (a list of Authorized Service Centers is here). Please contact the Service Center prior to sending in your unit for instructions.


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What are the servicing requirements and operational costs for the QUICKjump?

The QUICKjump incorporates a proprietary magnetic technology as the principal braking mechanism in the device. The distinct absence of friction wear components in the braking system means that the unit itself is extremely low maintenance and therefore the annual operational cost is extremely low. The main service requirement is the annual recertification. The QUICKjump is returned by the operator to an Authorized Service Center, where detailed inspection and testing of the unit is undertaken. Refer to the QUICKjump Free Fall Device Operator Manual for more details. Other operational costs include the periodic replacement of the webbing line and or carabiners (frequency based on climatic conditions and overall usage). These are field replaceable by operator with low material costs and down time for the unit.


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When should I replace the webbing on the QUICKjump?

The webbing assembly is the most likely component to experience. As such the webbing must be replaced immediately they are worn or damaged or at 12 month intervals, whichever comes sooner. Refer to the QUICKjump Free Fall Device Operator Manual for more details.


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What is the warranty on the QUICKjump?

The QUICKjump Free Fall Device will be sold free from defects in materials and workmanship (excluding field replaceable wear parts) for a period of two 2 years from date of purchase. This warranty only applies to the original purchaser, and is contingent upon the owner/operator using and maintaining the device in accordance with the QUICKjump instructions, including the requirement to maintain annual recertification.


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